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Helpdesk
Title:
Helpdesk
Year:
2017
Country:
DE🇩🇪
VCC(s):
VCC1
Type:
service - support service
Description:

Establishing and operating a Helpdesk system with the Ticket System OTRS. The service offers a fast response to enquiries of all kinds from the DARIAH-Users, which is operated in a way that response times should be within one working day. In addition, there is the option to use the software supplied by the helpdesk for the own projects, if they are connected to the DARIAH infrastructure.

Contact person:
Peter Gietz
Object(s):
Activity(ies):
Technique(s):
Disciplines:
Keywords:
⌚︎⏏︎
Creator:
Stefan Buddenbohm (SUB Göttingen) from DE🇩🇪
Created on:
2018-09-27 11:43:49
No selection decision by National Coordinator